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Service & Support

Content Distribution Technical Support Numbers

North America
Between 8:00AM – 5:00PM Eastern Standard Time

  • Toll Free US/Canada 1.888.949.4786
  • Direct Dial +1.770.236.4786
  • Fax +1.416.299.7145

After Hour Emergency Support

  • Toll free US/Canada 1.888.949.4786
  • Direct dial +1.770.236.4786

Telephone Support Service Hours
8:00AM – 5:00PM Eastern Standard Time

Experienced service technicians are on call after hours and weekends for technical support. Some changes may apply for this service.

Worldwide Toll Free Access

Australia 0011.800.72.728.287
Indonesia 001.803.657.591
New Zealand 00.72.782.287
Philippines 00.72.782.287
South Korea 001.72.782.287
USA 1.888.949.4786
Canada 1.888.949.4786
Europe 1.800.220.145

Regional Service Centers

Latin America Region

 Argentina +54.11.4308.4884
Fax +54.11.3085.5493
Brazil +55.11.56417.247
Fax +55.11.56420.447

Europe, Middle East, Africa (London)

Toll free within Europe +1.800.220.145
   
Material Return/Tracking
Downlink:  +32.56.445.133 or +32.56.445.118
CRC +44.(0)1592.774.704
Med-Tech +39.06.798.90126
Uplink:  
Decoder Support +44.(0)8708.325.420
Uplink/software support +44.(0)8708.325.420
Main switchboard +44.(0)8708.325.400
Fax +44.(0)8708.325.444

Asia/Pacific Region (Sydney)

Toll Free (in Australia) +0011.800.72.728
Direct dial (24 hours) +61.2.9904.6733
Fax +61.2.9904.7336

China

Direct Dial +8610.6462.1614
Fax +8610.6462.0179

Korea

Direct Dial +822.3282.2252
Fax +822.864.1672

India

Direct Dial +91.11.2577.0336
Fax +91.11.2577.4296

Kuala Lumpur

Direct Dial +603.8996.1988
Fax +603.8996.1998
 

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