SciCare Broadband Services

Nobody knows broadband networks and video better than Scientific Atlanta. SciCare Broadband Services is the integration, consulting and support business of Scientific Atlanta. With more than 50 years of experience serving the broadband industry, we understand your video, data, and voice networks and have most likely been involved in creating the innovations that make your services possible. We support our customers’ goals by providing solutions to the problems that impact their networks, operations and overall business strategies. Such solutions include:

• Business Process Solutions
• Network Services
• Training and Education
• Systems Integration Services
• Product Support
• Outsourcing

Of course, all of our solutions are unique to our customers’ individual needs and plans. Talk to us about the issues that affect your system. We’ll respond with the knowledge, expertise, experience and focus necessary to help you.

Business Process Solutions

• High-Speed Data Service Assurance
• Revenue Assurance
• CSR Productivity Enhancement
• Self-Installation Process
• Operational Assessment & Optimization
• Network Assessment & Optimization
• Business Continuity & Recovery
• Security Assessments
• Resource Planning

Network Services

• Network Moves, Consolidations, Adds or Change
• ATM to IP Network Migration
• Design Services
• Implementation Services
• Deployment Services
• Launch Services
• Maintenance
• Emergency Response
• Sweep & Certification
• Walkouts
• Onsite Technical Support
• Technical Telephone Support
• Program & Project Management
• Remote Monitoring

Training and Education

• Instructor Led Curriculum
• On-line courses and Testing
• Training Software
• Skills workshops
• Product workshops
• Custom Training and Certification Programs

System Integration Services

• Design Services
• Implementation Services
• Provisioning Services
• Software Development

Product Support

• Add Taps Operations
• Soft Disconnect Feature Enabling Service
• Decoder Authorization and Management
• Staging Support

Outsourcing

• Data Center Management & Support
• Help Desk Management & Support
• Multi-vendor Infrastructure Management

Contact us at scicare@sciatl.com